CBIC completes IT upgrade and application migration on time, despite the COVID-19 induced lockdown
The various phases of Project Saksham were completed within the stipulated timeframe. TCS also helped in the migration of CBIC’s cargo application from a third-party data center to their own data center within a rather short period of four months.
Just when this migration started, India went into lockdown due to the COVID-19 pandemic but that didn’t stop TCS from delivering on its promise. TCS supported CBIC and all its IT partners to work remotely, ensuring the cargo application is migrated successfully as per schedule, even as existing applications continued to function during lockdown. TCS also developed applications for business support functions such as vendor management system, portal for endpoint management, and so on.
CBIC is part of India’s national critical infrastructure, which means security and processes are paramount to its IT operations. To ensure this, TCS also implemented several IT security procedures, an IT service management system, and a business continuity strategy for CBIC – this led to the government agency picking up three ISO certifications in these areas. The robust and secure IT landscape that TCS rolled out for CBIC has been widely applauded, and the government agency has bagged prestigious awards from the Data Security Council of India (DSCI) in two consecutive years. CBIC won the Best Security Practices in Government Sector and Best Security Leader of the Year (Government) award in the year 2020, and the Best Security Practices in Post Pandemic Scenario award in the year 2021.