CIAB FEBRABAN 2018, LATAM’s largest IT event for the financial services industry, will be themed around Exponential Intelligence. The event, which will be held at the Transamerica Expo Center, Sao Paulo will include keynotes, debates between global experts on how technologies such as artificial intelligence, machine learning, blockchain, and IoT and many more will impact the financial system, as well as exhibitions by leading technology companies. More than 20000 attendees from across the globe are expected to come together at this power-packed event to network and share their ideas on how financial services will evolve.
TCS is a Gold Sponsor at CIAB FEBRABAN 2018. At the event, the TCS team will highlight how digital technologies such as artificial intelligence, machine learning, RPA, and natural language processing can help financial services leverage ecosystems effectively in order to deliver exponential value to customers while embracing risks, in turn transforming into Business 4.0 enterprises
TCS experts will be part of multiple panels across the three-day event (click below to enlarge):
To augment your learning from the panel discussions, we share here our experts’ perspectives on some key technology components of a Business 4.0 transformation journey:
Manual processes that run on legacy infrastructure impede banks’ digitalization drive. RPA has the potential to address the ‘digital gaps’ in banks’ back offices. Click here to learn how banks can cost-effectively transform their backend processes.
Delivering satisfactory service to demanding customers can be a challenge. NLP-powered conversational agents can take customer service to the next level. Click here to know how robotic agents can hold human-like conversations.
Enabling personalized customer interactions can pose challenges in the digital banking era. To deliver personalized customer experience, banking must become context-aware. Click here to learn how a contextual knowledge hub can provide analytics-driven insights to craft personalized experiences.
Visit our website for more insights from TCS thought leaders.
We will also be demonstrating some of our latest innovations in the Exhibition Area. Do come and visit us at Hall C - Charging Lounge 2 in order to know more about how TCS enables the transformation of the world’s largest financial services organizations in the Business 4.0 era.