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SUCCESS STORY

Ikano Identifies the Best Suited HR Products

TCS helped develop documentation for core HR products with contextual knowledge

 
Client
Ikano Bank
Industry
Banking and Finance
Services
Enterprise Application Services

Challenge

Ikano Bank needed to adopt a cloud-based HR system for digital transformation.

Ikano Bank, a Swedish consumer finance bank, lacked a central repository for the organization, employee data. The HR applications were disintegrated, siloed, and decentralized, and the core HR data was maintained manually in flat files. File-based information management posed a range of issues such as risk of loss, version mismatch, maintenance, erroneous data, manual effort, and audit and transmission issues. Further, the manual siloed information base resulted in lack of documentation, and dependence on service providers and outsourced agencies. There was need for transformation with a cloud-based HR system.

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Solution

TCS developed a solution architecture document for HR products

by analyzing the existing organizational structure, software development methodology, HR architecture, and the operational model. We gathered information through public-domain document-research, and interactions with multiple stakeholders to acquire contextual knowledge. Additionally, the TCS account provided intelligence on the internal dynamics and client priorities. Ikano’s Architecture Review Board approved the evaluation of the shortlisted product after the solution was crafted. Once the product was finalized, we initiated the transformation backed by the product knowledge, understanding of the business requirements, and designing, developing, and testing the solution as we went along. The entire implementation was executed remotely creating the roadmap for HR digital transformation for the client

Benefits

Leveraging contextual knowledge to develop and implement core HR solutions

TCS built a single repository of organization and employee records for core HR functions and helped identify the best-suited cloud-based HR system for the client. TCS leveraged its contextual knowledge and skills to understand the existing deficiencies and craft the solution architecture document.

  • Well-structured documentation of existing HR ecosystem
  • Development of a detailed solution architecture document
  • Evaluation of the prospective cloud HR products
  • Identification of the best suited products
  • Development of the core HR framework for minimum viable product
  • Digitization, centralization and mobile enablement of organization and employee data
  • Seamless integration with peripheral payroll and non-payroll systems

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