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BSS / OSS Transformation Services

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TCS BSS/OSS Transformation Services

Help Communications Service Providers stay agile and competitive.

 

Challenge

The telecommunications industry is struggling with high market penetration, limited network capacity, net neutrality regulation, and severe competition from OTT business models.

As a result, Communications Service Providers (CSPs) in the:

  • Consumer segment are losing out on market share due to price wars.
  • Enterprise segment are changing their business model from CSP to Information and Communications Technology (ICT) solution provider due to low profit margins.

TCS Solution

with a focus in:

  • Fulfillment: service orchestration, provisioning & activation, inventory management, and synchronization & discovery
  • Assurance: service quality, fault and performance management, and trouble ticket
  • Billing: CRM, POS, billing, rating, self-care, and product catalog

Here is how we help:

  • Business: we focus on product and process simplification through e2e system integration and transformation, and business process design and consulting.
  • Technology: we focus on digital transformation and automation through application cloud migration, legacy modernization and nonlinear applications and strategic support, APIfication and COTS implementation.
  • Operational Efficiency: we focus on reducing costs through revenue assurance and fraud management, and application consolidation.

Benefits

  • Consolidate systems for service providers to improve efficiency
  • Transform network environments without disrupting customer’s services or experience
  • Simplify and speed up the introduction of new services and technologies
  • Detect and resolve customer problems faster
  • Maximize return on investment
  • Reduce operational costs
  • Manage complex products and services
  • Enable faster time to market
What’s your challenge?
Let’s work together to solve it.
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