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Privacy notice

Last updated on 09 October 2021
 

 

Introduction

Your privacy is important to us and we believe it is important for you to know what personal data we, Tata Consultancy Services (“TCS” or “we”), collect from you (and third parties), why we collect it, how we use it and what rights you might be entitled to as a data subject or consumer. Please note: all information in this privacy notice is applicable to you unless otherwise indicated based on your residency status. For the additional terms which may be applicable to you based on your residency status, please refer to your country-specific terms at the end of this notice. In this notice, term “personal data” is used to represent any information relating to an identified or identifiable person; country-specific notices might adopt a different terminology. We encourage you to read this notice, together with any additional and more specific information we may provide to you on various occasions when we are collecting or processing personal data on TCS websites, products or applications, events and initiatives so that you are aware of how and the purpose for which we are processing your personal data. (Please note: We issue a different privacy notice which applies where there is an employment relationship between TCS and its employees.)
 

 

 


Region specific privacy regulations
 

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EU/EEA

English

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USA

English

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Canada

English

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Australia

English

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Brazil

English | Português

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Mexico

English | Españo

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Malaysia

Bahasa Melayu

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South Africa

English

How we will use your personal data

We may collect different kinds of personal data in several different ways and use it for a number of different purposes:

To ensure access to our website and online services

In general, you can visit TCS.com and its affiliate websites on the World Wide Web without telling us who you are. Our web servers or Affiliates who provide analytics and performance enhancement services may collect:

- IP addresses,

- operating system details,

- browsing details,

- device and connectivity details, and/or

- language settings

This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. TCS uses this information to measure the site usage, improve content and to ensure safety and security as well as enhance performance and user experience of the website. In few situations, you are required to register to access an authenticated area of the website: in these cases, we will also collect your username and password. We may also obtain data from third parties including:

 - Social networks, when you grant permission to us to access your data on one or more networks through our website.

- Service providers, who help us to determine a location based on your IP address in order to customize offerings and content to your location.

- Partners with whom we offer co-branded services or engage in joint marketing activities

TCS uses cookies (small text files placed on your device) and similar technologies to facilitate proper functioning of our websites and to help collect data: please read here our full cookie policy. Please note that our websites may include links to websites of third parties whose privacy practices differ from those of TCS; if you provide personal data to any of those websites, your data is governed by their privacy statements
 


To answer your queries, support and contact requests.

If you contact us with queries, requests for more information about initiatives or products or other generic support inquiries, we may need to process personal data about you such as:

- personal and contact details, like full name, company and role, email and address,

- demographic data,

- qualifications and profession, and/or

- the content of your messages to us.

For information about managing your contact data, email subscriptions and promotional communications, please use the contact us form on the tcs.com or affiliate websites where you had given your Personal data.
 


Subscriptions to our promotional communications.

If you sign up to receive marketing communications from TCS we may send these by email, post, telephone or any other means of communication. For information about managing your contact data, you may reach out to the contact details provided in the event privacy notice or in the emails you receive, or you may use the contact us form on the tcs.com or affiliate websites where you had given your Personal data.
 


To administer events and initiatives.

TCS frequently organizes events and initiatives, either free to join or by invitation only; in these cases, this privacy notice applies to both participants and speakers, together with any other supplementary information that is provided in relation with each event. To allow participants to join the events (including communications pre and post event), we are required to collect and process a limited amount of information, such as

- full name,

- company, job title and business email address,

- telephone number,

- location, and/or

- pictures and video of you.

Where a hospitality service is provided, we may also collect, store and process “special categories” of more sensitive personal data (SPI), such as dietary requirements or personal disabilities. This will be done only and to the extent permitted by law. Events might be recorded, hence pictures and videos may be collected too; in such cases, you may be informed via a specific notice at the location of recording. This material may be used later by TCS for further compatible purposes in accordance with the notices you receive. Also, during the course of the events, we may collect from you data about yourself, which we later may use to contact you again in order to receive feedback and/or provide further commercial information about TCS; this may be done with your consent, wherever necessary. We may also obtain data from third parties including third party event organizers where the event is sponsored by TCS. Organizers might provide the attendee list. In such cases, the privacy statement of those third parties to whom you provide your personal data will apply to you.