Challenge
Exponential growth in the e-commerce industry has fueled demand for streamlined and well-coordinated delivery systems. The current arrangement of fixed collection and delivery schedules is no longer viable, since there could be times when items are not ready for dispatch, resulting in unanticipated delays and process lags. These wasted trips cost businesses money. Therefore, they demand greater process flexibility and efficient parcel deliveries at optimized costs.
TCS Solution
Our Internet of Things (IoT)-enabled solution ensures uninterrupted information exchange between you and your stakeholders, thereby improving operational efficiency.
Our optimized delivery operations offering helps optimize collection and delivery routes, resulting in significant time and cost benefits. By ensuring that products are delivered correctly on first attempt, logistics costs are driven down.
In addition, with the elimination of unnecessary trips, you and your delivery partners save on transportation costs. Our improved customer satisfaction solution boosts customer experience by enabling flexible collection and delivery times.
Our enhanced visibility solution offers you real-time updates on the status of packages due for collection and delivery.
Benefits
Streamline your collection and delivery process
Experience significant time and cost benefits
Ensure products are delivered correctly on the first attempt
Eliminate unnecessary trips to save on transportation costs
Drive down logistics costs
Get real-time updates on the status of packages
Improve customer experience with flexible collection and delivery timings