Hi, I'm Eleanor.I've got the privilege of working as Director of Global Business Services at the British Council.
We're a global leader in English language learning, helping to promote cultural relations and educational opportunities for individuals and institutions across the globe.
We reach over 600 million people across more than 100 countries and our mission has never been
Technology and innovation are central pillars in bringing this change.
We had the vision and the will, but we knew we needed a partner that could work with us and match our ambition with capability, with scale and with empathy.
That is why we turned to TCSTCS did not come with A1 size fits all solutions.
They listened, they iterated, they Co created.
TCS has been a true innovation partner.
We're balancing people, process and technology to deliver value at scale.
They brought not only deep technology expertise, but also it was a consulting LED approach, loads of contextual know how and industry experience.
And they've become an integral partner in our ongoing strategic journey to help us bring growth and transformation.
TCS is completely reshaping our finance value chain.
They've helped in invoice process reengineering, deploying multiple digital technologies such as making sure we've got better automation.
And then we've got a whole lot of interactive business intelligence dashboard.
And when I look at procurement, TCS have deployed a great procurement solution that's helping us achieve better agility, efficiency and effectiveness.
As our COO Andy Williams said, it is critical that we continue to transform the British Council to ensure long term financial sustainability and growth.
We believe that TCS is the right partner to help us achieve our vision of modernising and improving our professional services function.