I'm Andrea Souza, CIO for Easter Lunch in South America. I will talk about the problems we were implemented last year is regarding the Salesforce implementation for customer care. This project is part of the bigger project when we have the customer 360 degrees is the opportunity we are facing to have the only one vision for our customers in automotive. Not for one specific brand, but for our brands. Our partner for this initiative was TCS, the same partner we contracted to implement this solution in North America and Europe and here in South America was not different and they work extremely, very, very closely for us and supporters not only in this the. Salesforce implementation but also in the solution design. When we start this project we face some challenges like to define using the global template for customer care. How to define the new strategy implementing the customer centric because our idea was not to implement two different views for the customers, one for customer care and after sales in another for the marketing. The other idea was started with only one view for the customer, so shared information between marketing and after sales and customer care to provide for our customers the best service, the best care we can do. TCS was very helpful also in terms of flexibility to understand there are constraints and most of local requirements. And in the middle of implementation when we were just to on point to start the cutover of the project, we start with the Pandemic situation, a critical moment here in Brazil. So it's I think was a really good project. We got many positive results of that not only for his talents brands, but also for Stalin's customers and dealers because. Also around 1000 of dealers. Were involved in back of the for this project part of the commercial team and the whole customer care also were impacted for that the Prophet was delivered not only for Brazil but also for Argentina. our customers now are more respected and have only tenuous solution to interact with the these talents and. We expect now to collect more benefits coming from to have this common view of our customers.