Suresh Bhaskaramurthy

Senior Business Consultant, Insurance Innovations Lab, TCS

Srivathsan Karanai Margan

Business Consultant, Insurance Innovations Lab, TCS

Niranjan Vallur Nagarajan

Research Consultant, Insurance Innovations Lab, TCS

Artificial Intelligence Reimagines Insurance For Breakthrough Transformation

Continually engaging digitally-aware customers to improve experience.

With omni-channel becoming the new norm—new prospects, activities, and service requests can be generated from any source.

Insurers can explore adopting Artificial Intelligence (AI) in a phased manner to:

  • Structure dynamic and personalized products
  • Continuously engage with their customers
  • Improve overall experience and loyalty