Balaji Jagannathan

Head, Travel and Hospitality Practice, Travel Transportation and Hospitality, TCS

Soaring into the Future: How IoT is Transforming the Airlines Industry

Opening up a world of predictive alerts for proactive service delivery.

IoT can help airlines take their digital initiatives to the next level by creating: 

  • Hyper-personalized customer experiences

  • Sensor-based 'track and trace' applications 

  • Data-driven operational improvements