Ravishankar talks about how TCS helped IDFC set up operations in India within the stipulated timeframe. He appreciates TCS’ proactive approach in deploying core banking and financial inclusion gateway systems at IDFC, which helped the bank successfully achieve project milestones on time and in a cost effective manner.
Given the strategic importance of this project, Ravishankar mentions that TCS’ expertise in solution deployment as well as business requirement documentation and SOP creation was particularly noteworthy.
He concludes with saying that IDFC has truly experienced certainty with TCS in terms of developing the required documentation, especially the operating procedures, enabling meticulous follow-ups on program milestones, and working with business users to familiarize them with the core banking systems.
"One can safely say that TCS understands the business of banking. IDFC has experienced certainty with TCS...The knowledge base that they brought was just amazing. And, given an option, I would like to work with them many times over."