TCS’s Digital Nerve Centre (DiNC) is a unique and innovative delivery model designed to connect, communicate, coordinate and deliver care by leveraging people, infrastructure and a robust digital platform.
DiNC has opened new avenues of connect and real time communication at Cancer Institute (CI) - Chennai and Tata Medical Center (TMC) – Kolkata. These 2 premier Cancer Hospitals are also part of the National Cancer Grid. The North-East region via the State Cancer Institute, Guwahati (Assam), is also leveraging DiNC for enhanced reach and accessibility.
The year 2019-2020 saw DiNC services taking a leapfrog with the kick-start of the Virtual Tumor Board for quick diagnosis and expedited treatment. Currently, this service is operational at the Cancer Institute and Assam State Cancer Institute. Additionally, new services such as Occupational therapy Notes have been launched in CI-Chennai and Pre-Consultation Services at TMC-Kolkata.
Meanwhile, the TCS team has been supporting the Tata Memorial Hospital (TMH), Mumbai, locally, with its Online Registration process and Enquiries. This has significantly improved data quality with zero reported issues.
DiNC works at all level of healthcare Tertiary, Secondary and Primary - leading to a well-connected and integrated healthcare system.
At the Primary Care level, DiNC is currently operating in Kolar, Karnataka and in Kullu, Himachal Pradesh. These States have roped in DiNC to facilitate Primary Healthcare Transformation for the identified districts, wherein DiNC enabled Primary Healthcare Transformation has been helping augment key Primary Care programs and efforts.
Accompanied by a strong awareness mechanism – the Known Citizen Drive - DiNC, with its unique Phygital approach of Physical /Human connect and cutting-edge digital technologies, is slowly helping alleviate the issue of healthcare accessibility, care continuum and management for the rural and underprivileged.
With DiNC the care seekers are able to access right care, through the right healthcare center at the right time - which otherwise was a huge challenge for them.