COVID-19 Impact on Communications Networks: Speed Dialling to the New Reality
Enabling insights-driven, remote and automated network operations
To build resilient networks, capable of handling disruption in telecommunications industry, Communications Service Providers (CSPs) are evaluating their network structure and operations. This involves:
Reimagining Operation Support System (OSS) platforms leveraging AI/ML with the aim to build cognitive operations platforms.
Transforming the network infrastructure layer through careful evaluation of Inside Plant Infrastructure (core, aggregation and edge) and Outside Plant Infrastructure that includes CPE, fixed access, RAN, and satellite communications.
Transformation of operational processes and systems to build a converged operations platform, driven by advanced automation capabilities. Such a platform should transform the reactive, fault-correlation based operations to cognitive and prescriptive AI/ML based operations, ultimately maturing into zero touch operations centers over time.