“We being a part of TCS, TCS being a part of us, that’s what helps us succeed.”
The Customer: Cummins Inc., a global power leader, is a corporation of complementary business units that design, manufacture, distribute and service engines and related technologies.
TCS has a long-standing relationship with Cummins. TCS took over the PLM engagement from an existing vendor, making a smooth and seamless transition. According to Vandana, TCS helped Cummins to ensure quality of delivery on time and in budget.
One of the biggest reasons for Cummins to continue working with TCS is its willingness and ability to work as a partner. According to Vandana, TCS worked tirelessly along with Cummins for this engagement and brought to the table services and suggestions for improvement, without being asked to, enabling it to remain competitive and deliver seamless service to its customers.
Besides bringing in harmonization across the business units at Cummins, TCS demonstrated the ability to lead by example. TCS exhibited clear examples of how implementation of the solution has brought agility to other companies and replicated this success at Cummins.