Deutsche Bank selects TCS for a major transformation initiative
- Transformation initiative to reduce service complexity and enhance customer experience for the bank
- Five–year, multi-million dollar contract
Mumbai | London | Frankfurt, September 19, 2011: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading IT services, consulting and business solutions firm announced that Deutsche Bank has selected the company as a strategic partner for its Production Management Transformation Initiative, within its Capital Markets business unit.
To achieve this transformation, TCS will deliver a global application service desk, service operations and all other IT Infrastructure Library (ITIL) services to the bank at locations across seven countries – the USA, UK, Germany, Hungary, Philippines, Singapore and India. TCS will partner with Deutsche Bank to transform to an ITIL-aligned model, aimed at significantly improving service delivery through this framework of best practices. The team will leverage the concept of LEAN to eliminate non-value added activities and provide cost efficiencies to the bank.
“Our extensive experience in IT transformation initiatives, industry-leading domain capabilities in financial services and long-term partnership approach allows us to offer superior value to Deutsche Bank as they look to leverage their strong market position. We are committed to the success of this transformation initiative and will bring our very best capabilities to the engagement,” said Ramanamurthy Magapu, Banking Industry Solutions, TCS.
About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™ (GNDM), recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 202,000 of the world’s best-trained consultants in 42 countries. The company generated consolidated revenues of US $8.2 billion for year ended March 31, 2011 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.
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