Now is a great time to start digitizing your claims processing. As non-traditional insurance players offer digital claims on mobile, taking a digital-first approach is crucial for traditional players to remain competitive. Digital interventions such as image recognition, real-time data integration, RPA and electronic claims payment can help simplify claim management and improve operational efficiency.

• Create transparency in loss assessment: Image recognition and drone technology help accurately determine severity of damage and total loss for precise loss assessment.

• Act rapidly on sensitive claims: With rising fraudulent claims, a comprehensive core system with integrated support systems helps gain a single source of truth across various stages of claims processing.

• Speed-up processing time: RPA bots not only help simplify data entry, but also enable error free tasks and streamline processes while slashing operational costs.