This panel discussion will throw light upon how digital lending platforms have acted as a catalyst for the growth of digitalization of the lending industry’s business operations. It also talks about how NBFCs and banks have become more purpose-driven and resilient as a result and addressed challenges and risks, especially in a pandemic-affected environment.

Digitalization of the lending process provides several powerful benefits to stakeholders, including better decisions, improved customer experience and significant cost savings. This industry is complex and fraught with challenges, but new-age digital lending platforms are helping businesses overcome these hurdles, to disrupt the lending space in India.

The webinar will discuss:

• How organizations (NBFCs and banks) have become more purpose-driven through the adoption of digital transactions
• Whether digital transformation has helped these organizations become more resilient to absorb shocks on the business, technology, and operations fronts
• Whether digitalization helped increase their reach, and if yes, then how this has been done exponentially rather than in a linear way
• How organizations have reduced their turnaround time to give loans on a ‘need of the hour’ basis for their customers
• What are the various analytical or/and other tools available now that are helping them to predict challenges
• Which additional steps are taken by these organizations for risk mitigation to address the COVID-19 crisis

Moderator
Mr Chandra Mohan Malladi
Head – TCS Enterprise Digital Platforms & Products

Key Panellists
Mr Pankaj Sharma
CEO, Religare Finvest Limited

Ms. Shalu Bansal
Head for Digital Transformation in Lending Business, ICICI Bank

Mr Ekhlaque Bari
CTO, Fullerton India