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Digital Municipalities

WHITE PAPER

 

Digital Municipalities - Moving Toward a Participatory Democracy

The Digital Evolution in Governance

There are four stages involved in the digitization process as government departments embark on a transformation journey. These include:

  • Information display
  • Partial service delivery
  • Fully integrated service delivery
  • Participatory democracy
Atul Banga

Domain Consultant –Public Services ISU, TCS