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COVID-19 induced disruptions are forcing enterprises globally to quickly implement business continuity measures. Day-to-day operating models are being redefined and working remotely has become the new norm for many enterprises. As a result, there is increased demand for smart secure workplaces and access to enterprise systems and data. Flexibility of employee workflow, cognitive capabilities and a collaborative working environment are key requirements for productivity and work efficiency.

Enterprises are now on a fast track to shift their workspace from a desktop-centric model to a multi-device model that enables their employees to work from anywhere, while maintaining high productivity and data security.

TCS Solution

TCS’ Workspace as a Service (WaaS) is one of our Platform as a Service (PaaS) solution that powers a digital workplace, including virtual desktops, application virtualization, unified end-device management, and mobile device management. It connects securely to the network and provides the following key solutions.

  • Multi-cloud support - Integrates in a hybrid cloud setup seamlessly
  • Context-aware security - Ensures access control of apps and data across devices, platforms, and cloud
  • Tailor-made solutions
    • Offers two deployment options – end-to-end WaaS platform or remote desktop services
    • Provides client VPN connectivity
    • Allows industry specific customization of security solutions
  • End-to-end automation – Openstack-based platform ensures 100% automation and quick deployment of virtual desktops which fast-tracks onboarding

This adaptable PaaS solution is based on TCS' Enterprise Cloud Platform (ECP), a ready-to-deploy hybrid/private cloud.


TCS’ WaaS is a feature-rich workplace solution that supports a flexible, adaptable and agile operating model, helping enterprises embrace the risk posed by disruptions. The cloud-based solution is scalable and quick to deploy. It provides:

  • Enhanced end-user experience and productivity
    • Persona-driven workspace
  • Cost efficiency
    • Flexible software licensing options with BYOL (bring-your-own-license)
    • Pay-per-use pricing model
    • Service catalog designed to meet diverse enterprise requirements
  • Simplified management
    • One-stop shop for the workspace infrastructure and platform
    • Business-aligned command center for ease of management
  • Superior business continuity and agility
    • On-demand high availability (HA) and disaster recovery (DR)


TCS Advantage

TCS' Enterprise Cloud Platform (ECP), a private cloud, allows customization and enhanced security to its WaaS solution. Its Machine First Delivery ModelTM ensures optimum automation and consistent support. Other advantages include:

  • Product-agnostic platform solution: An Openstack architecture allows WaaS to adapt to existing client products and licenses
  • Multi-cloud support: Integrate in a hybrid cloud setup seamlessly by leveraging alliances and partnerships
  • Assured business service levels: Committed end-to-end service from the infrastructure layer to the application layer
  • Context-aware security: Provides flexibility to customize security based on client’s requirements
  • Domain-specific implementation: Contextual knowledge across industries and functions and experienced practitioners ensure a smooth implementation

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