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Satishchandra Doreswamy
Vice President & Global Head, Cloud Infrastructure, TCS
24 April 2019

The Smoothest Path to Digital Transformation

Digital transformation is more than a buzzword, it’s a key priority for nearly every business and boardroom executive. However, digitally-driven initiatives often fail to deliver on their expected value. That’s the harsh reality facing business leaders in search of a digital-first future for their company as they seek to create growth, participate in digital ecosystems, improve the customer experience, and respond to disruptive competitors and dynamic market forces.

Executives’ priorities will vary depending on the sector in which they operate, organizational priorities, legacy systems, security, and regulatory compliance requirements, such as the EU’s General Data Protection Regulation (GDPR). CEOs and the board of directors often need to pursue a balance of digital business optimization initiatives while creating entirely new (and innovative) business models. They want solutions that empower the business for future growth with greater agility and scalability while supporting current business objectives.

Whatever their approach, organizational decision-makers recognize that cloud will play an important part in their digital journey. Cloud options are available to suit every driver of digital transformation and allow companies to evolve in ways that work for them. The challenge is understanding how to ensure a successful, value-driven cloud journey.

The Case for a Cloud Infrastructure

One critical factor pointing toward cloud adoption is the inability of traditional IT systems to support digital transformations and innovation at any level. Designed in a past era, legacy infrastructures lack flexibility and are often overwhelmingly complex, containing disparate systems running in information silos. As a result, these heritage systems are unable to rapidly deliver innovation to keep up with current marketplace expectations. They also consume disproportionately large amounts of IT operations budgets – and, on top of that, providers of these older technologies are reducing the support they offer for on-premises applications.

Articulating the Advantages of a Cloud Infrastructure

Incorporating a cloud computing infrastructure into your digital transformation initiative requires an organizational buy-in. This means clearly articulating what the new infrastructure configuration will look like, including how it aligns with the larger strategy and how it will reshape the business for the better. When seen through this lens, cloud infrastructure becomes a business-led decision that simply makes sense rather than an IT-centric recommendation.

When discussing a cloud infrastructure, be sure to communicate these five game-changing capabilities and their benefits for the business:

  1. Stability: The ability to access resources where and when they are needed, including ensuring the stability of fragile legacy systems

  2. Flexibility: The ability to scale up or down to meet demand, creating cost efficiencies

  3. Security: The ability to provide protection from private clouds that connect legacy systems via corporate wide area networks (WANs) and ensure security for the data from IoT sources

  4. Agility: The ability to incubate ideas, with a built-in test bed for new products and services, fostering business innovation

  5. Access to innovative technologies: Cloud providers host the latest applications (updated automatically), along with leading-edge computing resources to deliver new insights about your business data and pursue new, data-driven initiatives

Laying the Foundation for the Future

With an articulated business-led vision and an infrastructure plan in place, the path to the cloud becomes a business imperative. After validating the benefits of a cloud strategy, you’ll want to assess your current infrastructure environment and existing applications as well as unique business considerations. You also need to consider your future requirements.

Other key considerations for successful cloud migration is how it supports:

  • Regulatory compliance including privacy rules, accounting rules for financial data, and the need for data sets to be  stored properly

  • Security compliance so that data is handled in compliance with government regulations, corporate policies, and customer agreements

  • Change management focused on training around business processes and the work of end users

See Who’s Doing Digital Transformation Right

Companies that tightly align their cloud initiatives to their digital transformation objectives get ongoing value from it. Discover how two companies reaped the rewards from their cloud-driven digital transformations in this white paper, “How Cloud Empowers Digital Transformation.”

Go to the Cloud and Beyond!

Although the idea of extending a company’s systems to a cloud infrastructure can be intimidating, the potential benefits when it’s done right outweigh the risks. Cloud computing is the power behind new business models that we see in companies such as Netflix, Amazon, and Uber. Clearly, the cloud is changing how businesses compete by enabling greater participation in the digital ecosystem. A cloud infrastructure empowers the business to make better decisions more easily, delight customers, develop new business models faster, and increase revenue more rapidly.

Continue the Conversation

Learn more about how TCS is helping companies accelerate their digital transformations to emerge as future-ready, or Business 4.0, organizations.

About the author(s)
Satishchandra Doreswamy
Vice President & Global Head, Cloud Infrastructure, TCS

Satishchandra Doreswamy is Vice President & Global Head, Cloud Infrastructure, at Tata Consultancy Services (TCS). In this role, Satish leads the team in building a sustainable and scalable enterprise cloud business to help TCS customers navigate their hybrid cloud transformation journey.

Satish leads a strong team of cloud infrastructure experts to address and stay ahead of the rising market demand, advising them on the best ways to help customers achieve digital transformation success through cloud enablement. Satish is recognized for helping the team gain significant market share and mind share globally, all through leveraging TCS’ contextual knowledge, gained through customer engagements. Under his leadership, the team expanded its global presence with 14 availability zones (cloud centers).

Satish has about 29 years of experience, providing leadership across strategy, sales, delivery operations, business management, and mergers & acquisitions. Satish has been with TCS for more than 25 years, working in infrastructure services, banking, and financial services and BPO operations.

He currently resides in Bangalore, India with his wife and two children. Outside of work, Satish is an avid nature and wildlife photographer and spends his leisure time in nature trails and participating in philanthropic activities.