Working with the DISQ network on ways to use data analytics to improve public safety, Kovid Sawla and Adesh Chopade realized there was a wealth of information at the Nashik city police administration’s disposal that was not being harnessed to its true potential—crime reports.
After parsing through a year's worth of police data, digitizing and sanitizing it in the process, the team created a web- and app-based dashboard called Third-I to help the police department gain greater insights into the workings of the city.
The Third-I team, also trained the junior officers generating these reports in advanced data capture techniques, so that both information access and analysis became streamlined.
The impact was immediate—the traffic department, for instance, managed to isolate 45 ‘black’ spots in Nashik that saw the highest incidences of serious accidents each year. Local police teams immediately set up barricades around 77 such areas. Third-I has since expanded the pilot network to 334 police stations in the Palghar, Ahmednagar, Raigad, and Mumbai Railways (Police) areas in Maharashtra as well.
Tough on Crime, Not on Cops
Today, nine control rooms, three traffic branches, and approximately 30,000 users analyze more than 20 lakh crime reports and other data such as geographic information system (GIS), critical locations, incident reports, and traffic updates, on a daily basis, using the Third-I platform. The team has since expanded the platform’s features to include cybercrime, citizen connect, and visitor management.
Third-I is helping more than 500-man hours per day across the thirteen cities and districts of Maharashtra where it is active. This digitization and data analytics process has not just improved the crime rate in Nashik and Palghar, but is also saving the police department more than one lakh A4-sized sheets of paper on a year over year basis. The response time of police teams has also improved by 20% since they receive real-time details and locations of each incident on their apps.
In addition, the system also indicates pendency and alerts both the department and complainants via SMS about updates regarding cases. Valuable analytics can also be derived from the dashboard, right down to the granular level. For instance, you can get a breakdown of exactly during which time period house break-ins go up and where, which helps the local police departments improve surveillance, in turn making cities safer for everyone.
Apart from Third-I, the team has developed a case reporting system for 1098 Helpline (Childline India), which has helped digitize over 1100 non-governmental organizations across the country, and analyze more than 20 lakh offences against children.