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Building Better Work Environments

The ENABLE program helps vulnerable sections of society in Latin America find gainful employment.


Susana Andrea Castro Matute was a bundle of nerves. The Ecuadorian native had not been gainfully employed for nearly two months when she received a life-changing call. “Would you be interested in joining a training session on updating your CV and interview skills?” the person on the other end asked. Hoping for a breakthrough, Susana signed up right away.

It didn’t take long for her fortunes to turn. At the workshop, volunteers from TATA Consultancy Services Ltd. (TCS) provided Susana with the skills she would need to rejoin the workforce. She was in for one more surprise. Just as the sessions concluded, Susana was called in for an interview with recruiters from TCS Ecuador. By the end of the day, she had got a job!

Susana is one of several participants in TCS’ employment initiative ENABLE. Active in Latin America (LATAM) since 2014, ENABLE focuses on the growth and development of disadvantaged youth. Through this program, TCS associates are encouraged to share their knowledge using technical and soft skills training. “My life has changed dramatically since I joined TCS. My colleagues are friendly and helpful, and I have learnt a lot about finance,” says Susana.

According to an International Labour Organization report, the unemployment rate in Latin America was 8.4% at the end of 2017. The report goes on to explain that this figure translates to 26.4 million people without jobs. Women like Susana have it worse – the report pegs the unemployment rate for women at 10.4% in 2017.

To tackle these statistics head-on, ENABLE focuses on three strategic areas:

In the first half of FY18 alone, the program touched the lives of more than 700 people across the region.

Carlos Arancibia is one such participant. Despite possessing qualifications in the IT field, Carlos struggled to find employment opportunities due to a hearing impairment. “I have spent a lot of time washing cars,” he says. But things turned around for him in 2017, when he was hired as a network technician trainee at TCS Chile.

TCS has many passionate allies in the region to enable this journey. In Uruguay, the CEPRODIH Foundation promotes the rights and dignity of vulnerable women and children facing domestic violence. Another important ally in the region is the FORGE Foundation, with whom TCS joined forces in Argentina, Chile, Mexico, Peru, and Uruguay. Together, these organizations are enabling vulnerable communities to find their voice and build a better future.

“My life has changed dramatically since I joined TCS. My colleagues are friendly and helpful, and I have learnt a lot about finance.”

-Susana Andrea Castro Matute, ENABLE participant

Program Information

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