ANALYST REPORT

 

Everest Group PEAK Matrix recognizes TCS as a Leader and a Star Performer in Insurance BPS Services

Everest Group recently released its report titled ‘Insurance BPS – Service Provider Landscape with PEAK MatrixTM Assessment 2013.’ This report analyzes the changing dynamics of the Insurance BPS landscape and assesses service providers across several key dimensions.

As a part of this report, Everest Group updated its classification of 16 service providers on the Everest Group
Performance | Experience | Ability | Knowledge (PEAK) Matrix for Insurance BPS into the following three categories: 

  • Leaders
  • Major Contenders
  • Emerging Players

Based on the analysis, TCS emerged as a Leader with a 30%+ market share (by revenue) and a spike in L&P Insurance especially in the UK and as a Star Performer given the recent market success as well strong investments across cloud-based platforms, capability in Japan and analytics.

This report focuses on TCS’ Insurance BPS experience and capabilities and includes the following:

  • TCS’ position on the Everest Group Insurance BPS PEAK MatrixTM 
  • Detailed Insurance BPS profile of TCS

To view the full report, Click here