Exim Bank wanted to transform its strategy to modernize its core lending platform
Exim Bank was using a Core Banking System (CBS) that was heavily customized, leading to complexity and inflexibility in efficiently carrying out business operations. Unavailability of a 360o customer view was making it difficult to understand customer behavior and deliver a seamless customer experience. Also, the absence of critical data points for monitoring and managing risks, along with lack of real-time data, was causing an increased time-to-market. The duplicated effort of data entry also required innovative technologies for an automatic flow of data from one system to another.
TCS built a transformation strategy via automation, integration and digitalization
TCS crafted a technology transformation vision to modernize Exim Bank’s IT infrastructure by leveraging its extensive industry expertise, fintech ecosystem, and industry-leading IT product knowledge. TCS conducted a rapid assessment of the current IT state to facilitate automation, digitalization of business processes, and maturity of the client’s technology landscape in order to co-define target business capabilities, application architecture, infrastructure, and information security recommendations. TCS also included an API-based open architecture for external data sourcing plug-n-play to facilitate seamless information flow and analytics-led decisioning. With cloud-first models for new implementations, TCS was able to suggest architecture for state-of-the-art stakeholder experience and compliance with regulatory norms. Additionally, TCS refined the IT operating model, including structure, key future roles, and demand management process.>