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Challenge

Forth Ports wanted to modernize and develop a new fit-for-purpose analytics solution.

Forth Ports is a leading port operator in the UK and has a long-term partnership with TCS for key IT projects.

In 2019, Forth Ports decided to modernize their data management to develop a new fit-for-purpose analytics solution that will provide predictive market insights and support operations. The ports company was keen to align the insights gained with business goals of greater agility and better customer experience. 

Solution

TCS leveraged Azure Data Platform and Power BI to develop an analytics solution.

TCS helped Forth Ports evaluate several leading analytics platforms, and finally decided on Azure Data Platform and Power BI as the best-fit options.

To build the industry-first, public cloud-hosted analytics solution, Forth Ports and TCS worked together to develop the Azure foundation. The foundation was leveraged to deploy an analytics solution based on Azure-native platform-as-a-service data services.

The solution helped draw data insights from existing and new data sources covering a range of port operation areas. A new data warehouse was established and a number of data models were developed to facilitate data insights and self-service analytics. The focus areas included gate performance, vehicle booking system analysis, throughput analysis, vessel productivity and market intelligence, together with new commercially orientated support facilities including ‘what if’ scenarios.

 

“TCS, by its very nature, is a progressive organization and always at the fore front of new technology.”

David Thomson, Group Head – Port Systems, Forth Ports

 




 

 

“TCS, by its very nature, is a progressive organization and always at the fore front of new technology.”

David Thomson, Group Head – Port Systems, Forth Ports

 

Benefits

Forth Ports accelerates decision making with next-gen analytics solution. 

With Azure based analytics solution, Forth Ports now enjoys:

  • High ROI enabled by a holistic solution
  • Improved operational efficiency through real-time insights on port operations
  • Future-ready operations by leveraging market insights in key areas

 

 

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