Challenge
Traditional systems used by logistics companies the world over are not equipped to calculate freight accessorial costs in real time. They find it particularly challenging to recover unbudgeted costs, related to add-on services used by customers at Points of Delivery (PoDs), sometimes representing as much as 20–30% of their freight transportation expenses. This is mainly due to lack of critical information needed to process accurate invoices.
TCS Solution
Our solution leverages the Internet of Things (IoT) to automatically track your freight accessorial services. Our application empowers you with critical information needed to bill your customers correctly, thereby significantly cutting down losses on your add-on services
Our application for Android-based mobile devices accurately measure costs of customized services provisioned at PoDs. Our platform sends this captured data to a mobile application, used by your delivery personnel in real time, enabling customers to sign off on additional requests. Customer acceptances thus obtained at PoDs facilitate smooth shipping expense recoveries.
Our offering also provides your delivery personnel with information on subsequent deliveries, route optimization, and navigation.
Benefits
Cut down losses on add-on services
Gather critical data needed to bill add-on services
Measure costs of customized services accurately
Expedite your billing cycle with verifiable data
Use smart tools to improve your delivery process efficiency
Improve customer satisfaction with more transparency
