TCS is a Gold Sponsor at the Freshworks Refresh 2021, Freshworks’ annual global event that will bring together the best minds in customer experience, information technology service management (ITSM), HR, sales, and marketing. With technical deep-dives, breakout sessions, and executive tracks, Refresh 2021 will empower attendees with knowledge, connections, and insights they need to drive customer engagement and growth in our new way of working.
TCS’ participation
At Refresh 21, the TCS booth will showcase our wide portfolio of solutions and capabilities across:
- Enablement-as-a-Service (ENaaS): Integrative learning management platform for role-based contextual learning across multiple stakeholder groups
- Marketplace or Integration Factory-as-a-Service (MPaaS/IFaaS): Marketplace storefront solution to seamlessly build, manage, and sell multiple third party integrations across customer landscapes
- Software Support-as-a-Service (SSaaS): Smart ticketing system to improve omnichannel customer service
- Partner Relationship Management-as-a-Service (PRMaaS): Build winning go-to-market strategies with partners and accelerate sales
TCS’ global alliance with Freshworks
Freshworks provides SaaS solutions that make it easy for sales and marketing professionals to communicate effectively with customers. The alliance helps enterprises double down on conceptualizing and executing personalized as well as contextual learning campaigns focused on customers and employees. We facilitate customer adoption of Freshworks omnichannel and ITSM solutions through the implementation of state-of-the-art innovation and intuitive solutions that ensure faster ROI and exceptional customer and employee service delivery.
To know more about TCS’ global alliance with Freshworks, click here.
To schedule a meeting, please write to: Platform Solutions, Global Channels & Partner Services Unit, HiTech, TCS at platformservices@tcs.com.
For more information on the event, click here.
To know more about the event’s sponsors, click here.
For more information on the event agenda, click here.