At FUSION 16, itSMF USA and HDI, two leaders in the world of service management, are joining forces to elevate the standards in service management education. FUSION 16 brings together the best of the best—the best speakers, the best vendors, the best networking and social activities—all in a beautiful venue.
Louie Peak, Service Integration and Management (SIAM) Consultant, TCS will conduct a pre-conference workshop on the topic 'All Aboard: Traversing DevOps via a Release Train' (case study) on Nov 1, 2016.
James Finister and Martin Goble, Service Integration and Management (SIAM) Consultants, TCS will present a session on the topic 'SIAM from the Front Lines‘ on Nov 3, 2016 , 11 15 AM at FUSION 16.
SIAM is the latest ITSM buzzword in Europe and Australia, but it’s less well known in the US. So, what is it? And what are the secrets to using it to deliver actual business value? Find out in this session, where you’ll identify the prerequisites for success and take a look at how culture, skills, tooling, and incentive models need to change in order to meet the challenges of today’s IT environment—one driven by rapid business change, digital transformation, and a complex value network delivered by increasingly sophisticated suppliers.
Follow the event and news for the FUSION 2016 conference using the hashtags #FUSION16.
To schedule a meeting with a TCS representative, please contact Swagatika Nanda.
Phone: 0988 394 0511