ANALYST REPORT

 

TCS Named Leader, Star Performer in Healthcare Payer Digital Services by Everest Group

The report analyzed 23 service providers on the Everest Group PEAK Matrix™ for Healthcare Payer Digital Services. The report cites TCS’ Strong Healthcare Expertise, Breadth of Services, Business Focus, top of the line technology play and the Ability to Act as a Strategic Partner as key strengths. The report also highlights the multiple TCS alliances and partnerships that strengthen our digital technology offerings, investments in upskilling talent in digital services, multiple customer wins, and the ability to deliver transformational value.

Payers are in a great position to play an anchor role in the reshaping of the Healthcare ecosystem - powered by digital technologies. Payers are actively embracing Business 4.0TM behaviors (Agile, Automated, Intelligent and On the Cloud) at scale to transform their operating model towards wellness, elevating member experience and reducing cost of care,” said Nitin Kumar, Global Head – Healthcare Business Unit, TCS.

Our positioning as a Leader and Star Performer is a validation of our strong vision and ability to drive large scale digital transformations in the healthcare industry. Our significant investments in future ready products, solutions and talent allows us to consistently drive business value for our customers”.

"The healthcare industry is experiencing fundamental changes – including a shift from a volume-based to a value-based care model, the entry of technology players, and the increasing importance of patient-centricity. As a result, payers are adopting digital technologies to enhance their operating models and optimize costs. They are looking for service providers to help navigate challenges such as siloed operations, disconnected information systems, and fragmented member information, to truly focus on breakthrough innovation and value-based care outcomes. TCS is working to become a strategic partner with payers through a platform-led approach (its Value Based Care, Health 360 and Enrollment 360 platforms), leveraging ignioTM for healthcare and operating model transformation (through its Business 4.0TM  framework),” said Nitish Mittal, Practice Director, Everest Group.