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TCS has been recognized as a leader in Everest Group’s PEAK Matrix® for Multi-Process Human Resources Outsourcing (MPHRO) Services. The 2022 report cites strong growth in TCS’ HRO practice driven by end-to-end HR transformation services. It also highlights TCS Cognix™ for HR –an AI driven human-machine collaboration suite powered by the Machine First Delivery Model™ (MFDM™) framework which is an integrator to provide human-centric solutions for improved efficiency and employee experience as a key differentiator for technology in HR.

The report highlights the following as TCS’ strengths:

  • Expertise in handling large and complex projects with a balanced client portfolio across all geographies
  • Investment in next-generation technologies such as AI, analytics automation, and process mining for end-to-end HR transformation
  • Partnerships and an expanded presence to serve clients better across the hire-to-retire value chain and accelerate the digital transformation of HR operations
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