TCS has been recognized as a leader in Everest Group’s PEAK Matrix® for Multi-Process Human Resources Outsourcing (MPHRO) Services. The 2022 report cites strong growth in TCS’ HRO practice driven by end-to-end HR transformation services. It also highlights TCS Cognix™ for HR –an AI driven human-machine collaboration suite powered by the Machine First Delivery Model™ (MFDM™) framework which is an integrator to provide human-centric solutions for improved efficiency and employee experience as a key differentiator for technology in HR.
The report highlights the following as TCS’ strengths:
- Expertise in handling large and complex projects with a balanced client portfolio across all geographies
- Investment in next-generation technologies such as AI, analytics automation, and process mining for end-to-end HR transformation
- Partnerships and an expanded presence to serve clients better across the hire-to-retire value chain and accelerate the digital transformation of HR operations