ANALYST REPORT

 

Perspective: Enterprise Quality in Manufacturing Supply Chains

IDC Manufacturing Insights

In this IDC Manufacturing Insights, Simon Ellis looks at the importance of enterprise quality and safety in the manufacturing supply chain. He also highlights the framework that TCS has developed to assess the “cost of quality” for manufacturers.

Excerpt from the report:

“To enable building the required focus on enterprise quality, TCS has created a comprehensive maturity model approach to enterprise quality, offering capabilities to manufacturers to understand and evaluate the various levels of process maturity within the quality function across the full enterprise. The approach offers a ‘scalable evaluation framework’ that subdivides enterprise quality into four areas — design, supply, factory floor, and service — and then provides clear assessment reporting on overall maturity, gap analysis, and a detailed road map with prioritization of defined opportunity areas.”

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