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Internet of Retail Things: Paving The Way for Autonomous Retailing 

Transition into a responsive, interconnected hyper-customer centric era. 

The Internet of ‘Retail’ Things (IoRT) can take the connected retail ecosystem to the next level—where interconnectedness is extended beyond the retailer to consumers, suppliers, and partners etc.

There are three key areas retailers can focus on:

  • Self-aware store

  • Self-regulated supply chain

  • Connected merchandising

Rajeswari Sitaraman

Head, Research Desk and Thought Leadership, Retail, TCS

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