Challenge
Landmark needed to meet compliance deadlines and curb excessive procurement spends.
Based out of Dubai, the Landmark Group is a multinational retail giant, with 2,300 stores in 22 countries and a number of partners/in-house brands. This created a highly complex sourcing and procurement landscape, leading to:
- Nearly 8 billion AED ($2.1+ million) spent on non-trade projects
- Lack of institutionalized capex control
- No centralized system for corporate projects management
- Limited time to achieve VAT compliance, without disrupting in-store operations
The client realized the need to digitize procurement, and collaborated with TCS, for a transition to Oracle Cloud-based ERP.
Solution
Taking a Machine First™ approach, TCS decided to automate key tasks across the sourcing-to-onboarding pipeline. A detailed blueprint was outlined, in collaboration with business stakeholders, finance managers, and divisional heads of Landmark’s different group companies to understand the operational, technical, and legislative touch-points underlying its vision. This helped find pain-points and recommend standard procedures for non-trade project management. As a result of this analysis, TCS:
- Utilized Oracle Cloud ERP to transform the sourcing and procurement process
- Custom-configured the Oracle Cloud suite in-line with Landmark’s unique requirements
- Leveraged TCS’ PaaS capabilities to right-size the solution
- Helped adopt cloud-based financials with OCR support for automated invoice processing
- Automated the vendor onboarding process, removing manual errors
- Retrofitted Oracle eBS R12, retail management system, and point of sales systems for VAT compliance
