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Ashok Pai
Vice President & Global Head, Cognitive Business Operations

Ashok Pai is Vice President & Global Head, Cognitive Business Operations (CBO) at Tata Consultancy Services (TCS). In this role, Ashok oversees TCS CBO, which integrates Business Process Services and IT Infrastructure Services, using cognitive technologies that deliver a high degree of efficiency, agility and intelligence to enable enterprises to reimagine business operations and make an impact on their top and bottom line.

In the world of Business 4.0, where enterprises must deliver superior business outcomes to grow at an accelerated pace, he leads efforts to transform business operations into a strategic differentiator through automation, intelligent processes, contextual insights, and cutting-edge IT infrastructure.

Drawing on over 25 years of industry experience, Ashok has played a pivotal role in helping enterprises transform for the digital economy. Prior to this role, he headed TCS’ Business Process Services (BPS) and was responsible for more than 400 customers in North America, Asia Pacific, and other regions. Ashok was closely involved in pioneering initiatives like setting up the “All Women BPS” Center (a Joint Venture with GE) in Riyadh, Saudi Arabia.

Ashok currently resides in Mumbai with his wife and daughter. Outside of work, Ashok enjoys reading, travelling, photography, cricket and Indian movies. Ashok is passionate about long distance running and has completed New York, Amsterdam, Mumbai and London marathons. Ashok earned his Masters from IIT Mumbai and is a Certified Six Sigma Black Belt.

Articles by Ashok Pai
Why Real-Time Business Is a Team Sport
The CIO’s Role in Building a Cognitive Business
Digital Age CFOs and Procurement Functions Buy into Cognitive Solutions
Realizing the Automation Potential: A Machine-First Approach to Achieve Cognitive Operations
ClickZ: Agile with marketing automation: Transforming for the next decade by Ashok Pai
CIO Dive: Coronavirus squeezes services sector. Here’s what India’s pivot means featuring Ashok Pai
CIO: Redesigning business processes for digital success
Machine Learning Bots Enable Immediate Paperless Workplaces
How to Recycle Data From AI for Employee Engagement Efforts
AI in IT infrastructure transforms how work gets done
FEI Daily: Cognitive operations: CFO’s secret recipe for success