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Prabhakar Karamsetty
Global Head, Quality Engineering & Transformation

Prabhakar Karamsetty is the Global Head, Quality Engineering & Transformation (QET) Unit at Tata Consultancy Services (TCS). In this role, Prabhakar focuses on how to bring the highest Quality Engineering and Testing solutions for various TCS customers across multiple business verticals and geographies.

Prabhakar works closely with his team of engineering experts to offer customers a comprehensive portfolio of AI & machine learning powered services spanning the entire Quality Engineering value cycle - including consulting and advisory, testing services implementation, and managed services for test environment and test data management. He is also in charge of helping global clients address their business, quality and risk management challenges.

Prabhakar has over 22 years of experience at TCS, working in various international roles across engineering, program management, software development and assurance services. He has had an integral part in customer acquisition for TCS and has supported many large, strategic deals within the organization. Prior to his current role, Prabhakar has worked across other strategic portfolios within TCS including Head, Assurance Services (UK, Europe, India), Practice Manager, Assurance Services (UK, India), Program Manager (US) and more.

He currently resides in London with his wife and 2 daughters. Outside of work, Prabhakar has interest in travel exploring few new places every year.

Articles by Prabhakar Karamsetty
How Agile Development Delivers Seamless, Multichannel CX
How Cloud Computing Is Critical to Transforming the Customer Experience
Why Digital Marketers Should Be More Active in Customer Support