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Sangeetha Ramakrishnan

Lead Technical Architect, Communications, Media, and Information Services, TCS

Data Extraction Holds the Key to NLP Success

Identifying user ‘intent’ with NLP requires contextualized data extraction

Communication service providers (CSPs) must leverage natural language processing (NLP) to interpret the growing volume and variety of unstructured data to accurately determine the consumer intent and provide a superior experience. The success of this approach lies in the way data is extracted