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Organizations collect a variety of customer data right from the customer's initial onboarding and throughout the tenure of customer engagement. Some of this data form a basic pre-requisite for establishing and sustaining customer relationship. Additional data may also be gathered by organizations to understand customer preferences and behavior, and to enhance customer experience. In either case, the collected customer data could be sensitive or personally identifiable.
 

Several nations across the world have implemented specific laws that govern how organizations can collect and process citizen data. Citizens have also become extremely conscious about the protection of their data that is being collected, stored and processed by organizations. The citizens are quick to change loyalties if data privacy is breached. Data protection has, therefore, emerged as a key factor of business growth for organizations across business verticals. Data protection measures taken by organizations entail the key aspects of data security and privacy.

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India has proposed a bill (Personal Data Protection Bill, 2019), which when adopted into a law (Personal Data Protection Act, 2019), will require Indian organizations to safeguard personal data of its citizens when the same is collected, shared and processed. The bill defines specific requirements for Data Fiduciary (this can include an organization that determines the purpose and means of processing personal data) and Data Processor (this can include an organization which processes personal data on behalf of a data fiduciary) in the context of safeguarding data of Data Principal (a natural person whose personal data is being referred to). The bill recognizes personal data as attributes and features (even in combination), which can identify a natural person directly or indirectly. Organizations will be required to protect the personal data, when it is collected and processed either by them or their partner entities.
 

Further, this bill identifies special categories of personal data as Sensitive Personal Data, which includes financial, health, genetic and biometric data, passwords, official identifiers, caste, tribe among others. For such sensitive personal data, the bill has proposed additional data protection requirements. The bill also requires the organizations to ensure the personal data is complete, accurate and updated. For more information about this bill, please refer to the awareness video here.
 

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TCS MasterCraft™ DataPlus is an Integrated Data Management Software, which provides data privacy, data quality management, test data provisioning, database modeling and data analytics features, which help an organization elevate trust on its data and metadata.

Through TCS MasterCraft™ DataPlus, Indian organizations can ensure reliable and privacy-safe sharing and access of data. This will be of paramount importance to Indian organizations, as they strive towards compliance with the Personal Data Protection Act, when it comes into force.
 


What it offers

  • Define Data Elements
  •  Leverage data policy framework for usage and processing of personal data
  •  Meet Data Privacy requirements
  •  Enable data principal to execute their rights according to listed regulations
  • Adopt Policy-driven Data Masking & Vaulting
  •  Securely store sensitive data in data vault; Support pseudonymization of personal data to meet data principal rights
  •  Improve Audit Trail Maintenance
  •  Maintain audit trail of personal data access and its usage as per data governance norms
     
  • Define Data Elements
  • Adopt Policy-driven Data Masking & Vaulting
  • Leverage data policy framework for usage and processing of personal data
  • Securely store sensitive data in data vault; Support pseudonymization of personal data to meet data principal rights
  • Meet Data Privacy requirements
  • Improve Audit Trail Maintenance
  • Enable data principal to execute their rights according to listed regulations
  • Maintain audit trail of personal data access and its usage as per data governance norms

 

TCS Data Privacy Solution Credentials
 

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Experience

  • 10+ years of research experience in a dedicated data privacy and cybersecurity research unit
  • Deployments in key business verticals such as Banking, Finance, Insurance, Manufacturing, Retail, Telecom, and Healthcare
  • Centralised data vaulting is amongst the most reliable techniques for secure data storage
  • Compliant to existing regulatory requirements

 

 

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Expertise

  • Comprehensive data privacy technology offering: Static Data Masking, Role-Based Dynamic Data Masking, Data Redaction and Data Pseudonymization
  • Comprehensive solution to meet consent & data principal rights requirements
  • In-built security controls allows only authenticated and authorised systems to interface with non-repudiation assurance

 

 

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Excellence

  • 35+ granted patents & mention in leading market analyst reports from Gartner and Forrester
  • 250BN+ records processed and 50+ deployments of data privacy and data quality capabilities
  • Proven capability of supporting 10 million API hits on a single instance with ability to support 2.5 times these volumes
  • Established performance of 1500 TPS in file based


 

TCS Data Privacy Solution Features

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Data Privacy

  • Sensitive Data Attribute Discovery
  • Static Data Masking
  • Role-based Dynamic Data Masking
  • Data Pseudonymization
  • Masking Policies, Score, Trending Analysis
  • Data Masking Reports and Visualization


TCS Consent Management

  • Universal Consent Management
  • Consent Enforcement
  • Cookie Consent Management
  • Consent based Dynamic Data Masking
  • Automation of Data Principal Rights
  • Integration with Data Discovery & Classification Solutions
     

TCS Vault

  • Configure multiple sensitive data elements for secure storage
  • Keys used for data encryption stored in HSM and supports multiple makes and models of HSM
  • Facilitates key rotation without application downtime
  • Provides both API and batch file based integration options
  • Maintain Audit trails  Warehousing, and so on

     


 

You need TCS Data Privacy Solution, in your organizational role

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As a Chief Data Officer

  • Elevate trust on your organization's data through improved data quality, and privacy-safe data provisioning and access.
  • Establish a credible repository of organization-wide data sources, technical and business metadata, and metadata relationships.
  • Create a governed approach for data privacy and data quality management within the organization.


As a Chief Privacy Officer

  • Ensure trusted and privacy-safe data provisioning and access.
  • Establish organization-wide and policy-driven data anonymization program.
  • Create a governed approach of data privacy through policies, masking score, trending, visualization and reports.
     

As a Data Protection Officer

  • Enable monitoring of data anonymization program within the organization so that the organization remains compliant to data privacy requirements of Personal Data Protection Act.
  • Ensure that the data of the organization is always complete, accurate and updated.

     


 

TCS Data Privacy Solution - Blogs
 


 


User Stories
 


North America

A leading manufacturing company in US ensures privacy of sensitive employee information using TCS MasterCraft™ DataPlus, as a part of its business re-organization.
 


Europe

A leading European retail company ensures privacy of its COTS application users, as a part of larger GDPR compliance, using TCS MasterCraft™ DataPlus.

 


India

A leading private Indian bank enables a unique customer view using TCS MasterCraft™ DataPlus.


 


APAC

A leading APAC bank complies to data privacy regulations using TCS MasterCraft™ DataPlus.


 


North America

A leading provider of life insurance and group retirement products in US ensures privacy of personally identifiable information of policy holders using TCS MasterCraft™ DataPlus.
 


Europe

A leading European pension provider complies to data privacy regulations using TCS MasterCraft™ DataPlus.

 


APAC

An Australian healthcare provider ensures privacy of sensitive patient information using TCS MasterCraft™ DataPlus.

 


North America

A leading Canadian agricultural lender ensures privacy of sensitive customer data using TCS MasterCraft™ DataPlus.

 


Europe

A leading European telecommunication service provider ensures privacy of sensitive customer data using TCS MasterCraft™ DataPlus.

 


India

An Indian non-banking financial company uses TCS MasterCraft™ DataPlus for risk profiling.


 


Europe

Largest postal firm in Nordics reduced turnaround time for DSARs from ~20 days to about 2 minutes, using TCS Consent Management System.