As mortgage industry takes a beating during the COVID-19 crisis, TCS hosted a webinar with experts to discuss the uncertainties and the future. The webinar was hosted by Karthik Kumar, Global Mortgage Practice Head at TCS, with perspectives shared by industry leaders from loanDepot, Citi Mortgage and Wells Fargo.

Speakers:

Karthik Kumar - 

Global Head - Mortgage Practice

Tata Consultancy Services

Tammy Richards

COO, loanDepot

Jason Cramer

MD & Head Fulfillment, CitiMortgage

Rakesh Sheth

Head, Consumer Direct Sales & Business Insights, Wells Fargo

Topic: Social Distancing Paves Way for Digital Proximity

The webinar shed light on the impact of COVID-19 on the mortgage industry specifically on the borrowers, lenders, and servicers, employees, ecosystem players, and service providers. 

Key topics included:

• New 'Eligible' Borrower
• Digitization of Ecosystem Providers
• Evolution of Fully Digital Mortgages
• Remote ‘yet’ Proximate Employee