Challenge
Enterprises today use numerous software-as-a-service (SaaS) applications and third-party tools for their business and IT operations. The ubiquitous use of SaaS products creates a siloed and disconnected environment of multiple digital tools and disparate systems. SaaS providers are continuously challenged by the growing customer demands for pre-built, off-the-shelf integrations covering multiple use cases that can help them use various digital tools in a seamless and cohesive way.
TCS Solution
TCS has developed a Marketplace-as-a-Service (MPaaS) solution to meet the growing demand for connectedness. MPaaS is a storefront solution powered by TCS’ Integration Factory-as-a-Service (IFaaS) solution, which helps software customers design, build, manage, and sell integrations seamlessly. MPaaS helps firms generate additional revenue by monetizing these integrations along with the tools and services provided to customers. The e-commerce features simplify the purchase process and help firms:
- Monitor traffic and track views
- Calculate the number of configurations
- Gain insights into customer integration needs
- Analyze purchase data across the customer landscape
The solution also addresses the everyday challenges of integration development and managing the complete life cycle with the right interoperability, data mapping, governance, and security processes.
