Author Details

Author Name : Tonya McKinney

Description : <p>Tonya McKinney is a TCS Managing Partner focusing on Customer Experience and Digital Innovation and Solutions. Ms. McKinney has been an executive and advisor for both technology start-ups and multi-national, multi-billion dollar companies ranging from Newmerix, Get Satisfaction and Trada to SBC, Siebel and CA. Her focus is helping companies become truly Responsive Enterprises by applying TCS’ innovative work in digital technologies such as social, mobile, big data, IoT, natural language processing and cloud to Customer Experience strategy and execution.</p>

Designation : Managing Partner, TCS

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