Rebuilding Operations Support Systems for the Digital Era
Adopting SDN and NFV to increase customer engagement and operational efficiency
Operations support systems are vital to enhancing customer experience and driving subscriber engagement for CSPs. Telecom companies must therefore strive for a holistic OSS transformation, with special focus on:
- Enabling closed-loop service orchestration
- Institutionalizing an open, flexible, service-oriented architecture
- Embracing modern build methodologies like DevOps