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Platform Banking: The Future of Financial Services

Financial services firms will ride the next wave of growth with platform-based models

As organizations across industries move to platform models to better engage with consumers and enable new ways of value consumption, banks and financial services firms too must consider the shift. It essentially requires moving from a ‘product mindset’ to ‘platform thinking’.

In doing this, financial services firms will be able to optimally leverage ecosystems in order to create exponential value for all stakeholders, thereby making strides in their Business 4.0™ transformation journey. However, before implementing a platform model, banks must:

  • Explore the concept and its applicability
  • Assess existing processes and systems to identify gaps
  • Develop platform elements that align with the broad organizational IT architecture
Shantanu Talukdar

Innovation Partner, Banking, Financial Services & Insurance, TCS

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