Skip to main content
Skip to footer
We're taking you to another TCS website now.



The pandemic has highlighted the fragility of complex global supply chains. To transform quickly into a strong and an autonomous chain, the sector must learn from the control tower in the airline industry that provides real-time visibility and decision-making capability.

The modern retail supply chain will benefit from a control tower-driven approach by continuously considering intricacies and dependencies across parameters. The resilient supply chain must also be driven by intelligent alerts and scientific interventions.

A control tower supply chain implies:

  • 360-degree intelligent view of all entities in the chain
  • Smart decision support with tailored scenario modeling and contingency planning
  • Cognitive decision automation

The supply chain control tower must gradually become the cockpit from where the retailer is able to view, manage and improve upon all aspects of the chain.

Click on the download button to read the entire article.

Click on the contact icon to talk to our subject matter experts.

Prasanna Iyengar

Consulting Partner, Retail Supply Chain, TCS

Dheeraj Shah 

Global Head - Business Transformation and Supply Chain Management, Retail, TCS


Connect with us to transform your workplace

*Required field
*Enter valid First Name
First Name
*Required field
*Enter valid Last Name
Last Name
*Required field
*Email syntax error
*Please use your business email.
*Required field
*Enter valid company name
Company Name
What's your challenge

Thank you for your interest

We will shortly connect.

Click here to submit another form.