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Challenge

Increase in e-commerce volumes and shipping costs; customer demands for flexible, faster fulfillment at lower cost; and higher levels of volatility are stressing supply chains. This is further compounded by constraints due to legacy systems, inaccurate forecasting, siloed optimization, labor shortage, and port blocks leading to low fill rates. Retailers need to take a proactive, scientific approach to supply chain management; the key is to be able to preempt and respond to change in near real time.

 


 

TCS Solution

TCS OptumeraSelf-learning Supply Chain is an AI-powered autonomous platform that helps retailers make integrated merchandising and supply chain decisions through multidimensional concurrent optimization of KPIs in real time. 
 


DEMAND FORECASTING

Intelligent unified forecasting of omnichannel demand with industry-leading higher accuracy at granular store, stock-keeping unit (SKU), and day levels
 


 


INTELLIGENT REPLENISHMENT

Holistic, multidimensional concurrent optimization to generate optimal order quantity while optimizing availability, wastage, and cost-to-serve


 


DYNAMIC PARAMETER TUNING

Enables strategic and dynamic replenishment planning by concurrent tuning of more than 10 replenishment parameters, and recommends optimal value 
 


 


FLOW SMOOTHENING

Predicts and smoothens inbound and outbound movement of products at delivery centers and stores by enabling optimal resourcing decisions for labor, containers, and transport


Benefits

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3–5% increase in sales and margin

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3–8% increase in product availability

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10–15% reduction in cost-to-serve

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5X faster time-to-market


 

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Improved inventory cost savings

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Business value acceleration

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Higher ROI

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Positive customer experience


 

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