Robotic Process Automation for Telecom Carriers: The Next Wave of BPM Evolution
RPA solutions will enable telcos to improve workforce productivity and save cost
Deploy RPA across OSS and BSS applications to:
- Automate back-end activities such as data entry, validation, and reconciliation
- Streamline customer support, ticket management, call handling, and so on
- Cross-sell and up-sell through assisted calls with intelligent automation