SAP Retail Forum 2017 is designed to bring retailers together to interact, network, and learn from their peers and industry experts across fashion, grocery, and hardline/general merchandise verticals. Hear from key retail thought leaders and learn how you can leverage retail trends to transform your entire customer experience.
TCS is a Gold sponsor at SAP Retail Executive Forum 2017, October 17–18 in New York City.
Join us at this panel discussion.
How the In-store Experience Should Be Key to Building Brand Distinction
9:55 - 10:25 AM CDT | October 18, 2017
- Natarajan Srinivasan, Global Head Enterprise Solutions - Retail, TCS
- John Kenwood, Vice President Retail Leader, North America, CapGemini
- Stephen Laughlin, Vice President and General Manager, Global Retail & Consumer Industry, IBM
Agility and Innovation leading to the ultimate in-store experience in Retail: The in-store experience has always been a defining element of a retailer’s brand—for better or worse. How can retailer’s innovate to make sure customers keep coming back into the store? How important is it to be agile, and quick to innovate in this rapidly changing industry?
Digital disruptions and innovations are enabling some retailers to transform their store experiences into a competitive advantage, making brick-and-mortars a destination. We’ll explore how innovation drives a distinctive customer experience and employee engagement.
To schedule a meeting, please write to:
Chad Wagner at firstname.lastname@example.org
Phone: +1 +512-680-8699