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Tata Steel Transforms Supply Chain Visibility

TCS integrates systems end-to-end, assures reliability and quality across the product life-cycle.

Tata Steel Europe
Energy, Resources & Utility
Assurance Services


Europe’s 2nd largest steel-maker, Tata Steel wanted to tackle supply chain challenges.

Europe’s 2nd largest steel-maker, Tata Steel wanted to tackle supply chain challenges.

Tata steel, in its endeavor to optimize supply chain management, sought to improve on time performance (order to available lead time), inventory (work in progress finished goods) and the manufacturing efficiency.

Lack of a common order management system and standardized product definitions along with absence of detailed product costs, led to non-fulfillment of orders and delayed production.


TCS verifies, validates, and tests end-to-end supply chain system and its integration.

Tata Steel needed the assurance of a tightly integrated system for seamless planning and execution across production layers and vendors. 

"We strengthened their quality assurance mechanism through our  Mastercraft Application Lifecycle Management (ALM) tool** to manage and assure the software cycle of supply chain system implementation. The comprehensive test reports were digitized through ALM** and yielded real-time traceability. ALM** also performed and reported end-to-end test cycles covering system, integration, regression and UAT. Once our master test strategy was in place, we laid strict entry and exit criteria for each phase of testing to capture maximum defects before production and avoid cycle delays. A meticulous integration testing framework with interface intervention testing methodology improved interaction accuracy between interfaces and applications. We also collaboratively ensured effective defect resolution. With our approach that ‘a chain is as strong as its weakest link’, Tata Steel experienced enhanced software cycle time, response between systems, and visibility through an enterprise layer.

** ALM product is currently called TCS Mastercraft DevPlus

Tata Steel improved supply chain delivery accuracy from 60% to 95%.

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