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Tata Teleservices achieves market leadership
Ashish Pachory, Chief Information Officer, and AG Rao, Executive President, Enterprise & Technology, Tata Teleservices, describe how TCS played a critical role in making its systems more robust and analytical, and helping it achieve leadership in the telecom market.

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Client
Tata Teleservices
Industry
Communications
Services
IT Services

“TCS played a very critical and crucial role in us becoming the market leader in various segments in telecom today. TCS worked very closely with us in reaching there and throughout the journey.”

Tata Teleservices, AG Rao, Executive President, Enterprise & Technology.

Tata Teleservices Ltd. (TTL) is the leading telecom player in India with operations in both wireless and wire line services, and nearly 90 million subscribers. They started operations in 1996 and now have a bouquet of telephony services encompassing the GSM, CDMA and 3G platforms.

Speakers

AG Rao, Executive President, Enterprise & Technology, Tata Teleservices Ashish Pachory, Chief Information Officer, Tata Teleservices

Experience Results

TCS helped Tata Teleservices introduce new technologies and adopt key best practices. We also helped TTL execute some extremely time-bound and critical projects such as the launch of GSM services, mobile number portability, and 3G services. Appreciating this, Rao states that TTL has some of the best IT systems in the country and that TCS is helping the company grow further.

Experience Partnership

Not only did we address IT implementation and operations, but we also provided TTL with thought leadership. With TCS’ help, TTL:

  • Launched GSM services within six months from the day they got their license
  • Built systems for the launch of 3G services in a record time
  • Migrated the company’s data center from one location to another, without even a second’s downtime

Experience Leadership

TTL firmly believes we played a very critical and crucial role in making them the market leader in various segments in telecom, and considers TCS as one of their key partners. Appreciating TCS’ contributions, Pachory highlights three of our key achievements:

  • Addressing business complexities
  • Meeting stringent timelines
  • Managing the environment

Rao concludes that there is a lot of certainty with TCS.

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