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Driving transformation with purpose-led innovation

Tata Consultancy Services (TCS) was proud to be a Platinum sponsor of Dreamforce 2021, Salesforce’s flagship annual event that offered insights into Salesforce’s strategy and vision. TCS delivers innovative customer and employee experiences to create competitive advantage that helps derive more value from the constantly evolving Salesforce landscape.

Our strong partnership with Salesforce and purpose-led innovation agenda fuels transformation with collaborative experimentation, diversity of thinking, rapid prototyping, and continuous learning. The power of innovation and collective knowledge helps organizations build a robust future and push boundaries to solve complex business challenges.


TCS Unbiased Customer Experience Framework

Today’s leaders understand that diversity and inclusion in their workforce is critical to their company’s success, But what about the diversity of your customers? Does your customer experience effectively identify and speak to all segments of a diverse customer base, without bias? How do we reduce this bias in our customer-facing data, applications, and business processes? TCS Unbiased Customer Experience Framework is designed to help you reach your full market potential through inclusive customer experience and journeys. It’s the first end-to-end inclusive customer experience solution in the marketplace, with monitoring tools built for the Salesforce platform and clouds. 

Humana launches first-ever HIPAA-compliant Commerce Cloud solution

Tackling the challenges of modernizing a legacy on-premise digital pharmacy, Humana partnered with TCS to develop a next-gen platform to unlock revenue growth, create a superior member experience, and increase self-service.

Partner Innovation Award Winner!

We are thrilled to have won a 2021 Salesforce Partner Innovation Award for our Marketing Cloud work with Stellantis (formerly Fiat Chrysler Automobiles (FCA))! Partner Innovation Awards recognize the innovative use of Salesforce technologies to drive customer success, showcasing the most noteworthy stories across clouds, industries, and Salesforce’s partner program. With over 400 success stories submitted for consideration, we are honored to be recognized for the fourth year in a row.


Salesforce has commissioned IDC, the premier global provider of market intelligence and advisory services to be the independent auditor of the 2021 Salesforce Partner Innovation Award judging criteria.


Explore our latest Salesforce innovations

Building on Belief – Giving Back

As a Platinum sponsor, TCS is proud to participate in the Giving Back Initiative, committing to plant 10,000 trees in areas of need as part of Salesforce’s effort to support the World Economic Forum’s One Trillion Trees Initiative project. TCS follows the Tata Group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment.