TCS' Pega Expertise
In this age of digital disruption, many organizations are looking to reinvent their business processes with automation and artificial intelligence to help them adapt to market changes faster, better utilize their employee’s and partners’ ecosystems, and drive greater business outcomes for their customers.
With MFDM™, TCS delivers large scale Pega projects across geographies to enable a seamless digital transformation journey for its customers and helping them benefit from robotic process automation, business process and decision management systems, conversational systems, natural language processing, machine learning, and AI-led solutions.
Offerings & Capabilities
IBOR compliance Accelerator
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Accelerating IBOR compliance leveraging automated contracts remediation with recommended fallbacks, with our framework built on embedded AI and NLP and Pega Case Management.
TCS Lending Framework for Commercial Credit
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automated contracts remediation with recommended fallbacks, with our framework built on embedded AI and NLP and Pega Case Management. TCS Lending Framework for Commercial Credit Enabling banks to create an agile extendible platform for streamlining their commercial lending process, and address three levels of strategy execution--Customer, Performance and Risk management.
TCS-Pega Auto Design Validator ©
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A delivery accelerator to reduce manual effort and errors substantially for design reviews, to provide solid foundational design to support the backbone of implementation in Pega based applications.
TCS-Pega Auto Product and Release Notes Generator ©
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A delivery accelerator for Pega developers to create a consolidated product rule and release notes document automatically, thus reducing manual effort for technical team during deployment.
TCS Connected Digital Health platform
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A digital sensor-based validation platform that can be enabled for sensorized clinical trial and patient monitoring encompassing pre-screening, post procedure rehabilitation tracking and product evaluation.
TCS Health Care: Travel Urgent Assistance
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A Pega Robotic Desktop Automation and Decision Strategy Manager based solution that helps patients on travel to seek emergency medical assistance based on patient history.
Insights & Ideas
How Intelligent Automation is Rewriting the Rules of Customer Service
Incorporating intelligent automation into customer support operations can cut support costs, enablencustomer service, and gather intelligence to improve future product designs.
TCS Wins 2018 Pega Partner Excellence Award in Thought Leadership
The award recognizes TCS’ leadership in leveraging automation and AI to transform business processes and reimagine customer experience.
TCS Wins 2019 Pega Partner Award for Excellence in Digital Transformation
The award recognizes TCS for developing and delivering digital process automation (DPA) solutions for clients within the financial services industry.
Reshaping a Business around AI: The Machine First™ Approach to Digital Transformation
To provide best-in-class services to customers and to guide companies toward growth and perpetual transformation, a Machine First philosophy is essential.
TCS transforms VIVAT’s insurance business
VIVAT, a leading Netherlands-based Insurer partnered with TCS to become the most customer centric digital-first insurance provider.
How TCS and Worldpay successfully automated dispute processing
Built on Pega, this integrated, collaborative system is poised to change the payment processing industry with decreased dispute lifecycle, increased cardholder satisfaction and revenue growth.
"Pega is a Journey, Not a Destination" - A NextGen Transformation Story@LBG
TCS chose Pega as the strategic BPM platform for Lloyds Banking Group to implement many flagship projects.
TCS - CRM Evolution in TalkTalk
TCS with Pega did the massive transformation for TalkTalk from Salesforce to Pega CRM with success rate of 99.99%.
TCS: Sustaining Growth through Centralized Decisioning in an Omni-Channel Environment at Elisa
How TCS helped Elisa in transforming decisioning to drive customer experience and improve customer value, with Pega.
Vodafone Hungary’s Marketing Transforms with Pega
Vodafone enhances customer experience with hyper-personalization and AI-driven marketing.